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FREE Training for Our Bury St Edmunds BID Members

One of the benefits we provide our BID members is free training courses. We created a training programme based upon requests and feedback from our members, which led to first aid and fire marshal training becoming the signature courses. We also provide a variety of other courses, and we will, where possible, meet any training need that our members have.

Level 3 Emergency First Aid at Work
    • Qualsafe Level 3 Award in Emergency First Aid at Work.
    • A one-day (9-5pm) course delivered by Latitude Training in partnership with and at West Suffolk College.
    • Maximum of twelve people per course (this is a legal limit set for first aid accreditation bodies).
    • Lunch and parking provided.
    • Mixture of theory and practical including introduction to defibrillators.
    • The course involves a multiple-choice written exam.
    • On successful completion of the course and exam a certificate valid for three years is awarded.
    • This course is ideal for organisations who require personnel with some knowledge of First Aid, either because they work in small groups outside company premises, or as a back up for qualified First Aiders within the company.

    Course Availability 2025:

    Monday 20th January

    Monday 17th February

    Monday 17th March

    Monday 28th April

    Monday 23rd June

 Fire Marshal/Warden
    • A three-hour (9.00-13.00) course provided by Latitude Training.
    • The course is delivered at the Bury St Edmunds and Farmers Club in the town centre.
    • There is a mixture of theory and practical (outside) demonstrations.
    • A maximum of fourteen people per course.
    • Light refreshments are provided.
    • There is parking at the attendee’s expense at local council car parks and on-street parking.
    • A certificate on completion of the course is provided.
    • Learning Outcomes are as follows:
      • a) Your understanding of the role of the Fire Warden in relation to workplace fire safety and emergency procedures.
      • b) An understanding of the principles of means of escape and recognising the importance of fire drills.
      • c) Knowledge of the principles of combustion and fire spread in a building.
      • d) The ability to decide what actions to take on discovering a fire
      • e) An understanding of human behaviour in relation to a fire situation.
      • f) A good understanding of the use and limitations of workplace firefighting equipment.
      • g) The ability to undertake routine fire safety management checks to assist your company in complying with legislation.
      • h) A practical first aid firefighting equipment demonstration.
      • i) Each delegate gets the opportunity to extinguish a small fire using a variety of firefighting extinguishers.

    Course Availability 2025:

    Tuesday 28th January

    Monday 3rd March

    Monday 28th April

    Tuesday 24th June

Online - HABC Level 2 Food Safety Course
  • Highfield Level 2 Award in Food Safety for Catering (RQF)
  • A highly regarded course by Enforcement Officers
  •  This is only being offered as an online course enabling learners to complete at their own pace with 24/7 access
  • Access to full distance learning resources
  • Guided learning hours is 7 hours
  • Total qualification time is 7 hours
  • Assessment is a multiple-choice examination and includes a FREE online Mock Exam available
  • On successful completion, learners are given access to an electronic Highfield certificate.

How do I book this online course?

Please email mike.kirkham@ourburystedmunds.com for course bookings.

Alcohol Licensing - APLH
    • APLH (Accredited Public License Holder).
    • A one-day (9-5pm) course provided by and at Greene King.
    • Lunch and parking are included.
    • Anyone authorising the sale of alcohol to the public must hold a Personal Licence
    • Issues covered in this course are as follows:
      • a) How to apply for a Personal Licence
      • b) Roles, legal responsibilities, and the penalties for failure to comply with the law
      • c) The Premises Licence.
      • d) The roles and duties of a Designated Premises Supervisor/Designated Premises Manager.
      • e) Rights of entry to Licensed Premises
      • f) Temporary Events Notices (TENs).
      • g) The content and purpose of operating schedules.
      • h) Police powers about suspension and closure of Licensed Premises.
      • i) Strengths of alcoholic drinks and effects on the human body.
      • j) The responsible retail sale of alcohol.

    Course Availability 2025:

    Tuesday 7th January

    Tuesday 4th February

    Wednesday 26th February

    Tuesday 29th April

    Tuesday 27th May

    Tuesday 24th June

    Tuesday 29th July

    Tuesday 26th August

    Tuesday 30th September

    Tuesday 28th October

    Tuesday 18th November

Beer Quality & Cellar Management
    • A one-day course provided by and at Greene King.
    • Lunch and parking included.
    • Greene King’s experienced Cellar trainers deliver this course.
    • Your tutor will demonstrate how to manage your cellar effectively and efficiently to ensure consistent quality and customer satisfaction.
    • The objectives and Course Content are as follows:
    • a) Introduction to the perfect pint.
    • b) Cask beer and cask beer practical.
    • c) Keg beer and keg beer practical.
    • d) Gas systems.
    • e) Coolers
    • f) Cleaning, hygiene, and food safety.
    • g) Pipe cleaning practical.
    • h) Glass washing machines.
    • i) Product presentation.
    • j) Course review.
    • k) The BII ABCQ Award in Beer and Cellar Quality (cask and keg)

    Exam to be taken at the end of the day.

    Course Availability 2025:

    Wednesday 8th January

    Tuesday 28th January

    Wednesday 19th February

    Wednesday 19th March

    Wednesday 2nd April

    Tuesday 22nd April

    Wednesday 14th May

    Tuesday 3rd June

    Thursday 26th June

    Wednesday 23rd July

    Wednesday 6th August

    Wednesday 27th August

    Wednesday 17th September

    Thursday 9th October

    Wednesday 29th October

 Social Media and Digital Marketing
  • A range of theory and practical-based training with content adjusted according to members’ requirements. Generally, includes an introduction to and latest developments for Twitter, Facebook, and Instagram and Google My Business.
  • A full day course provided by Menta at the Bury St Edmunds & Farmers Club.

Building Your Online Presence

  • What is the potential opportunity for small businesses?
  • Tools you need to build your online presence.
  • One of the fundamental building blocks: a Google Business Profile.

Optimising Your Website

  • Why have a website & what is Search Engine Optimisation (SEO)?
  • Using keywords to help more customers find your business.
  • Making your website easy to use and creating engaging content for your website.
  • Getting feedback to help you improve your website.

Using Social Media

  • Why people use social media & how businesses can benefit?
  • Which platforms to use & creating customer focused content.
  • Getting noticed & running campaigns.
  • Using social media safely.

Smartphone video for digital marketing

  • Context to video content creation
  • The essentials about smartphone video
  • Your phone and hosting platforms
  • Filming (products and people)

It also includes a short presentation by a member of the Our Bury St Edmunds marketing team.

Course Availability 2025:

Dates to be confirmed, please email mike.kirkham@ourburystedmunds.com for course bookings.

 

Neurodiversity Awareness

Three Eggs is a workplace training provider based in Bury St Edmunds that provides Mental Health and Wellbeing training courses to organisations and their employees.

A half day course provided by Three Eggs Training at the Bury St Edmunds & Farmers Club

This course helps everyone attending to understand a range of neurodiverse conditions including dyslexia, dyspraxia, dyscalculia, ADHD, and autism.

By understanding what each of these conditions is and learning about the experiences of someone with each condition, learners will develop a better appreciation of the challenges that can be faced by neurodivergent individuals.

Learners will also explore steps that can be taken to make interactions and environments more accommodating for those with neurodiverse conditions so that their experiences are more positive and rewarding.

BID members receive a 20% discount. Email mike.kirkham@ourburystedmunds.com for more details.

Course Availability 2025:

Dates to be confirmed, please email mike.kirkham@ourburystedmunds.com for course bookings.

Mental Health Awareness
  • A half-day course provided by Suffolk MIND.
  • Light refreshments are provided.
  • An awareness course suitable for anyone covering:
    • a) Helping you gain the ability to recognise a suspected mental health condition, start a conversation, and signpost to professional help.
    • b) What is first aid for mental health?
    • c) Providing advice and starting a conversation.
    • d) Identifying mental health conditions.
    • e) Stress.
  • Upon completing the course, you will receive a Level 1 Awareness of Mental Health certificate valid for three years.

Course Availability 2025:

Dates to be confirmed, please email mike.kirkham@ourburystedmunds.com for course bookings.

 

Customer Service
  • This is a full day course located at West Suffolk College.

Course Availability 2025:

Dates to be confirmed, please email mike.kirkham@ourburystedmunds.com for course bookings.

Health and Safety in the Workplace Online Course
  • Highfield  Level 2 Award in Health and Safety in the Workplace
  • This is only being offered as an online course enabling learners to complete at their own pace with 24/7 access
  • Access to full distance learning resources
  • Guided learning hours is 2-4 hours
  • Total qualification time is 2-4 hours
  • Assessment is a multiple-choice examination and includes a FREE online Mock Exam available
  • On successful completion, learners are given access to an electronic Highfield certificate.

Course Availability 2025:

Please email mike.kirkham@ourburystedmunds.com for course bookings.

Menopause Education & Awareness:
  • The basics – what is menopause, and which symptoms do we need to know about
  • Horrible histories – how women’s health has been perceived and treated over the centuries
  • Breaking the ‘taboo’ & debunking the myths
  • Best Practice Guidelines & How to Support Employees.
  • Policy – Tips on implementing a relevant and purposeful women’s health policy
  • Explore the adjustments you could make in the workplace to support individual needs
  • Best practice toolkit

This training course has been designed for all employees.

Course Availability 2025:

Monday 13th January

Course times are 9am-11.30am and will be delivered by Train In Synch at the Bury St Edmunds and Farmers Club

To book a place(s) email mike.kirkham@ourburystedmunds.com