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ourburystedmunds news

05/05/2020Recovery PlanI just wanted to reassure you, that on your behalf, we have commenced discussions with West Suffolk Council, regarding the town centre re-opening. There are clearly many necessary steps that will be required to be taken, to ensure that customers return to the town centre in sufficient numbers to justify the re-opening of the many businesses that are currently closed, as a consequence of Government advice.

05/05/2020Coastline GraphicsAt the moment there is much speculation regarding a planned announcement by the Prime Minister on Sunday that will potentially loosen the current “lockdown” restrictions and may allow many businesses that are currently closed, to reopen. If you choose to do this then there will be responsibilities, obligations and expectations from employees and customers alike that you will take certain steps to secure their safety. Much of this is currently being discussed in the media and may well require some visible signage and demarcation setting. Over the past few years the BID has worked with local company Coastline Graphics, on many occasions and I attach a pdf of products they are able to provide should you so wish to take this approach. Contact details are on the final page of the brochure.

05/05/2020VE DayIn the midst of everything Covid-19 you may not have realised that, this Friday, is a Bank Holiday, commemorating the end of WWII in Europe 75 years ago. I have seen that a few of you are offering special promotions, offers or products to celebrate this prestigious anniversary. Both Our Bury St Edmunds and Bury St Edmunds & Beyond are promoting the businesses that are recognising the importance of the 8th May and if you are also doing the same please let me or know so we can make the public aware of what you are doing.

05/05/2020Unclaimed Government funding is still availableSince early last month WSC have been administering the issuing of Government Grants (not loans) and to date have paid over £30m into the bank accounts of many local businesses including a great number of BID members. Across west Suffolk, over 80% of businesses entitled to funding have received their money but I am aware that there are still a few of our members who are entitled to these grants and have not yet claimed them, predominantly because Council staff can’t contact you. I have sent nearly 15 e mails this and last week to BID members who are entitled to these grants but having received them yet, so please check your junk folders, in case my message has gone into there.



We have created a list of all the adapted arrangements for the range of professional services in Bury St Edmunds.


If your business is not listed here, let us know of your updates and we can add you! 


A-Plan Insurance 


These are unique and testing times, and they are operating as normally as they can, but to keep clients and colleagues healthy they are looking after existing and any new clients by telephone or email until further notice. Call 01284 771720 or email 


Visit their website here


Abbeygate Wealth Management 


Due to the current situation, Abbeygate Wealth Management and Coldrey Wealth Managment have taken the decision to close the office to protect staff and clients. 


They are however working remotely and it's very much business as usual. 


Please contact them on these numbers. Abbeygate Wealth Management - 01284 703422 and Coldrey Wealth Management - 01284 700477


Visit their website here 


Abbots - estate agents


The health and wellbeing of their customers, colleagues and the local community is of the utmost importance. Due to the current situation with Covid-19, they have temporarily closed this branch. However, they are only a phonecall or email away and would be pleased to be of service. Call them on 01284 753486 or email


Visit their website here




They are open as usual but will be operating on an appointment basis only. Please contact 01284 732440 to arrange an appointment. Visit their website here


Armstrongs Funeral Help 


Armstrongs are working as normal, but due to the current climate, they are keeping physical contact to a minimum. Please contact them on 01284 723889. 


Visit their website here


Co-op Funeralcare 


They are open to support their customers 24/7, but to protect their clients and colleagues they are moving to appointments only for all face to face meetings. Only two clients will be allowed in the funeral home at one time for both appointments and viewings. 


Please call on 01284 753424 for advice and appointments


Visit their website here


Ellisons - solicitors 


Whilst continuing to work and service their customers' legal needs, they are adhering to the Government's guidelines on social distancing in order to minimise the spread of COVID-19 and safeguard clients, colleagues and the wider community. Consquently, walk-in appointments will not be available. Face to face client meetings will only be conducted on pre-arranged bookings.


Visit their website here 


GD Estates


GD Estates office is closed to visitors during the Coronavirus outbreaks. They are working remotely for the time being, although they will be visiting the office on a daily basis. If you wish to collect keys, please call 01284 750891 and they will arrnage to meet you at the office. Visit their website here


Greene & Greene - Solicitors 


They are working from home and contactable via email and the phone numbers on their website. 

Visit their website here



They are open between 10am and 2pm Mondays to Fridays, they will be closed at weekends. They ar ekeeping their branches open at reduced hours to help their customers get their essential banking done. 


Visit their website here


Handelsbanken - bank


Handelsbanken are open and operating as usual but they ask that customers do not visit the premises for the time being due to social distancing measures. They are providing free online advice regarding Banking from HOme and Staying Alert for Fraud and Financial Advice relevant to the coronavirus situation. 


Visit their website here


Hyde-Chambers Funeral Home


Their high standard services will continue as usual with extra strict hygiene standards. They intend to remain accessible to all during this time, and will be pleased to aassist via telephone, emails or social media. 


Visit their website here


Jacobs Allen - Chartered Accounts and Tax Advisors 


All of the team are working from home with very little interruption to their day-to-day activities or their ability as a busiess to provide support to their customers. 


Visit their website here


Just Mortgages - financial advisor


The Just Mortgage team are working from home, if you would like to get in touch please email them or call on the usual number. 


Visit their website here


Lacey Scott & Knight - Chartered Surveyors, Valuers, Property Agents and Auctioneers


LS&K are offering online valuations through their website, please call 01284 748622 or email their offices for further information. The team are working from home and the office numbers have been redirected to their staff at home. 


Visit their website here


Larkbridge Mortgages 


Larkbridge Mortgages are working remotely, please call them on 01284 729250 or fill in their mortgage enquiry form online. Visit their website here


Leaders - estate agents 


The Bury St Edmunds branch is closed, but they are still working and all the relevant contact details can be found on their website.


Visit their website here


NetXtra - creative & digital experts


They are following Government guidelines to stay connected during the social distancing period.


Visit their website here


NFU Mutual - agricultural business services 


Their office is closed, but they are still working as normal. Please email them on or call on 01284 701144


Visit their website here


Rudlings Wakelam - Solicitors


The team are working from home and their office phones have been diverted to mobiles so you can continue to contact the team as usual on 01284 755771.


Visit their website here


St Edmundsbury Wealth Management


The wellbeing of their staff and duty of care to their clients is of utmost importance. Due to the current situation with COVID-19 they have closed the office and the staff are working remotely from home. It's business as usual, and if you do need to speak to anyone you can contact them on 01284 703803 or email


Visit their website here 


The Post Office 


The Post Office is open for essential services only and they are prioritising service for the elderly.


Visit their website here


Whitworth Chartered Architects & Building Surveyors


The partners are operating from home and are contactable by email and phone. In addition they have set up a new remote consultancy service that can be accessed direct from them or via their website here:


William H Brown


In accordance with government guidelines regarding COVID-19, the Bury St Edmunds branch will temporarily be closed. Please contact via emails or visit their website here

Yorkshire Building Society


They are open Monday - Fridat 9.30am - 2.30am and closed at weekends. They have fewer colleagues available at the moment. 


Visit their website here





2nd Floor, 2 Woolhall Street, Bury St Edmunds, IP33 1LA   01284 766258