Patient Coordinator

At Tooth Club, we’re passionate about delivering a premium patient experience while supporting our team in a friendly, modern, and rewarding environment. We’re currently looking for a professional and personable Patient Care Coordinator (PCO) to join our team in Bury St Edmunds, replacing a valued team member who is moving on.

Your Role:

As a PCO, you will be the welcoming face and voice of our practice. You’ll play a key role at the reception, ensuring each patient feels valued and cared for from the moment they contact us.

Key Responsibilities:

Greet and assist patients in a friendly, professional manner

Handle phone calls, bookings, and patient queries efficiently

Manage reception duties and administrative tasks

Coordinate with clinical staff to ensure smooth day-to-day operations

Uphold the high standards of the Tooth Club brand

What We’re Looking For:

Experience in a dental or healthcare reception role preferred

Preferably someone with sales experience

Outgoing, presentable, and confident communicator

Excellent phone manner and organisational skills

Strong people skills and a patient-focused mindset

A team player with a can-do attitude

Practice: Tooth Club – Bury St Edmunds

Position: Patient Care Coordinator (PCO)

Start Date: ASAP

Employment Type: Permanent | Employed

Hours: Full-Time (40 hours/week)

Schedule: Monday to Saturday, 9:00 AM – 6:00 PM (with one weekday off)

Salary: National Living Wage

If you’re enthusiastic about patient care and love working in a fast-paced, team-oriented environment, we’d love to hear from you!

Job Types: Full-time, Permanent

Schedule:

Monday to Friday

Weekend availability

Work Location: In person

Job Type: Full-time

Schedule:

• Monday to Friday
• Weekend availability