Hotel Receptionist
Angel HotelWe are looking for a receptionist to provide a high standard of service to our customers. Previous experience within hotels is essential as well as a professional attitude and passion for the hospitality industry.
- To handle guests requests appropriately & efficiently
- To welcome guests to the hotel in a friendly and polite manner.
- To take charge of all keys.
- To take charge of all monies and process guests room accounts, ensure floats balance and banking is correct. Report any discrepancies to the Duty Manager
- Take reservations and maintain the computer system.
- To work closely with housekeeping with regards to any special requirements with check-ins.
- To adhere to data protection regulations and customer confidentiality (as outlined in the staff handbook).
- To ensure the Reception area is kept neat and tidy at all times
- Keeping repeat guests records up to date.
This job role does include, shifts, weekends and evenings
Job Type: Full-time
Pay: From £25,000.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- 8 hour shift
